Returns & Exchanges
At swederm.pl, we want you to be completely satisfied with your premium skincare experience. If a product does not meet your expectations, you can return it within 14 days of receipt, provided it remains unopened and in its original packaging.
Fill out the Return Form
Download and complete the withdrawal form available on our website, ensuring all order details and product information are accurately listed.
Secure Your Package
Carefully pack the unused beauty products in their original boxes with protective padding to prevent damage during transit.
Ship to swederm
Send the package via a tracked courier service to our warehouse address located at swederm.pl, ul. Sarmacka 18, 02-972 Warsaw, Poland.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing